Privacy Policy

Recital

capitaldesk is committed to protecting the privacy and confidentiality of its clients. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services or visit our website. We adhere to strict principles to ensure your data remains secure and is used only for the purpose of fulfilling your project goals.

1. Data Security & Confidentiality
1.1. All information shared with capitaldesk, including original artwork, source files, client notes, and contact details, is treated as strictly confidential.
1.2. capitaldesk has implemented robust security measures, including proper checks and processes at all levels, to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information collected online.
1.3. Your privacy is protected in all interactions with us. We do not sell, share, or rent any personal or financial information to third parties.

2. Information We Collect
2.1. To process an order or service request, we require clients to submit some personal information, which may include:
a) Name and e-mail address.
b) Information related to the order, including project requirements and source files.
c) Client notes and specifications.
2.2. We use secure, aggregate information to analyze website traffic and improve the design and content of our website. This data does not identify individual visitors.
2.3. The individuals who visit specific parts of the website remain undisclosed to our team when they are briefed about re-designing the website.

3. Use of Information
3.1. The information collected is used solely for the purpose of completing your order and providing you with our services.
3.2. Specifically, the e-mail address you provide is used to:
a) Notify you about the status of your order.
b) Send order confirmations and details following a purchase.
3.3. Your e-mail address is kept completely confidential and is not used for any other purpose without your explicit consent.

4. Communications & Marketing
4.1. capitaldesk sends e-mailers only to clients who have opted to receive them. These may include regular newsletters, updates on our services, and event information.
4.2. Every order placed is followed by an e-mailer containing the details of the order.
4.3. You have the right to opt-out of receiving marketing communications at any time. An “Unsubscribe” link is provided in every e-mailer we send. Clicking this link will stop future e-mail communications from us.

5. Intellectual Property
5.1. All copyrights and artworks related to your project will remain your sole property.
5.2. capitaldesk will not re-use, re-sell, or display any of your artworks or project materials for any other client, site, or purpose without your explicit written permission.

6. Third-Party Payment Processors
6.1. For purchases made through third-party payment processors like PayPal, the processing of your payment information is subject to the privacy policy of that service provider (e.g., the PayPal Privacy Policy). We encourage you to review their policies. capitaldesk does not store your financial payment details.

7. Changes to This Policy
7.1. capitaldesk reserves the right to update or change this privacy policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

8. Contact Us
8.1. If you have any further queries or concerns regarding this privacy policy or how your data is handled, please complete the contact form on our website, and we will be happy to assist you.

9. Acceptance
By using the capitaldesk website and services, you signify your acceptance of this Privacy Policy.