At CapitalDesk Technology LLP, we are committed to providing high-quality services to our clients. This Refund Policy outlines the terms and conditions under which refunds may be granted.

1. General Policy

All payments made to CapitalDesk Technology LLP for services, subscriptions, consulting, software solutions, or digital products are subject to the terms mentioned below.

By purchasing our services, you agree to this Refund Policy.

2. Eligibility for Refund

Refunds may be considered under the following conditions:

Duplicate payment made by the client.

Payment made due to technical error.

Service not delivered as per agreed scope (subject to verification).

Cancellation request submitted before the commencement of service.

Refund requests must be submitted in writing to info@capitaldesk.in
within 7 days of payment.

3. Non-Refundable Cases

Refunds will NOT be provided in the following cases:

Change of mind after service initiation.

Delay caused due to incomplete information from the client.

Digital products already delivered.

Services already rendered or partially completed.

Custom development projects once work has started.

Government fees, registration charges, GST, or third-party payments.

4. Subscription Services (If Applicable)

For subscription-based services:

Cancellation must be requested before the next billing cycle.

No partial refunds for unused subscription periods.

Once renewed, the subscription amount is non-refundable.

5. Refund Processing Time

Approved refunds will be processed within 7–15 business days.

Refunds will be credited to the original payment method only.

Processing time may vary depending on the bank or payment gateway.

6. Cancellation Policy

Clients may request cancellation by emailing info@capitaldesk.in
with:

Full Name

Registered Email ID

Contact Number

Invoice / Transaction ID

Reason for cancellation

CapitalDesk reserves the right to approve or reject cancellation requests after review.

7. Dispute Resolution

In case of any dispute regarding payments or refunds, clients are encouraged to contact our support team for resolution before initiating chargebacks.

8. Policy Updates

CapitalDesk Technology LLP reserves the right to modify this Refund Policy at any time. Changes will be updated on this page.

9. Contact Information

CapitalDesk Technology LLP
B-108, B Block, Sector 63, Noida, Uttar Pradesh – 201301
Phone: +91 9993767245
Email: info@capitaldesk.in

Website: www.capitaldesk.in